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Privacy Policy

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Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Personal Information
    Such as your name, phone number, email address, and delivery address, when you place an order, fill out a form, or contact us.

  • Payment Information
    When you make a purchase, we collect transaction details through secure payment gateways. We do not store your credit and debit card details.

  • Technical Information
    Including IP address, browser type, device information, and usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and manage deliveries.
  • To respond to your inquiries and customer service requests.
  • To improve our website, products, and customer experience.
  • To send you order updates, promotions, or service notifications (with your consent).
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with:

  • Trusted service providers (e.g., delivery companies, payment processors).
  • Law enforcement or government bodies, when required by law.
  • Marketing platforms (only with your consent) for communication or promotional purposes.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Monitor website performance
  • Analyze user behavior to improve content and offerings.

You can adjust cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. All sensitive data is encrypted and transmitted through our secure technologies (SSL).

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Opt out of marketing communications.
  • Request the deletion of your information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact Us

If you have any questions or concerns about this policy or your personal data, feel free to contact us:

Phone: 04 2660396
WhatsApp: 050-5659810
Address: P.O. BOX 81950, Hor Al Anz, Dubai – UAE