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Terms and Conditions

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Terms and Conditions

1. Use of the Website

  • You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
  • You agree not to misuse this website or its content in any unlawful manner.
  • All content on this website, including images, text, and logos, is the property of Al Mediaf Meat Shop and may not be reused without written permission.

2. Product Information

  • We try to ensure all product descriptions, images, and prices are accurate and up to date.
  • Prices are subject to change without prior notice due to market fluctuations or seasonal variations.
  • Product availability may vary. In case an item is out of stock, we will inform you and suggest alternatives.

3. Orders & Payment

  • Orders can be placed through our website, phone, or WhatsApp.
  • All payments must be made through secure methods (cash on delivery or approved payment gateways).
  • We reserve the right to cancel or refuse any order at our discretion.

4. Delivery Policy

  • Delivery is available in selected areas and is subject to availability.
  • Delivery times are approximate and may vary due to unforeseen circumstances.
  • Customers must provide accurate delivery information. We are not responsible for delays due to incorrect details.

5. Returns & Refunds

  • As we deal in fresh meat products, returns are only accepted in case of incorrect items or quality concerns.
  • Any complaint must be reported within 2 hours of delivery with photographic evidence.
  • Approved refunds will be processed within 5–7 business days via the original payment method.

6. User Accounts

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts found violating these terms.

7. Limitation of Liability

  • Al Mediaf Meat Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • All products are handled in a hygienic environment, but we recommend proper cooking and storage upon delivery.

8. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page. Continued use of the site or services indicates acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the UAE courts.

10. Contact Us

If you have questions about these terms, feel free to reach out:

Phone: 04 2660396
WhatsApp: 050-5659810
Address: P.O. BOX 81950, Hor Al Anz, Dubai – UAE